Whidbey General Hospital

Before You Receive Hospital Services

Whenever possible, contact your insurance company prior to seeking medical care.   If their requirements are not met, the result can be a reduced or no insurance payment.

If you are covered by a managed care plan, be sure to contact both your PCP (Primary Care Physician) and insurance company.

Ask your insurance company to:

  • Verify whether pre-authorization is needed for the service you are to receive and  whether authorization has been obtained by the service provider.
  • Confirm your co-payment responsibility. Some services, such as   Rehabilitation, may require a co-payment for each visit.
  • Confirm that Whidbey General Hospital is a participating provider for your plan. This can make a difference in how the insurance company pays your bill. Whidbey General   is a Preferred Provider for many insurance companies.

Remember...Whenever you have a life-threatening emergency, you should seek appropriate
care immediately.  Contact your insurance company as soon as possible after the emergency. 


I was made comfortable by all staff.
They were attentive, cheerful and efficient.

Everyone at Whidbey General focuses on achieving the best possible patient outcomes. Read comments from our patients about the care they received. Want to share your own testimonial? Email myhospital@whidbeygen.org.




Whidbey General Hospital's online bill payment system is an easy and secure way to pay your medical bill.